Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you and Claybench LLC, a Vermont limited liability company (“Claybench,” “we,” “us,” or “our”) governing your access to and use of the Claybench websites, applications, and services (together, the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

Who may use Claybench

You must be at least 18 years old and able to form a binding contract to use the Service. If you use Claybench on behalf of a studio, business, or other organization, you represent that you have authority to bind that entity to these Terms, and “you” refers to that entity.

Your account

You are responsible for the information you provide, for keeping your login credentials secure, and for all activity under your account. Notify us promptly at info@claybench.app if you believe your account has been compromised. You may add team members with the roles the Service provides; you remain responsible for what they do.

Acceptable use

You agree not to:

• use the Service to break the law or infringe anyone’s rights;
• upload malware, attempt to gain unauthorized access, probe, scrape at scale, or otherwise disrupt or overload the Service;
• resell, sublicense, or provide the Service to third parties except as expressly allowed;
• misrepresent your identity or a studio’s, or use the Service to defraud buyers or students.

Plans, billing, and renewal

Paid plans are billed in advance on a monthly or annual basis at the prices shown on the pricing page, through our payment processor (Stripe). Paid plans renew automatically at the end of each billing period until you cancel. You can cancel any time from your billing settings; cancellation stops the next renewal and your paid access continues through the end of the period you already paid for. We may change prices or plan features with reasonable advance notice, effective at your next renewal. You are responsible for any taxes not collected by us. Refunds are governed by our Refund Policy. Complimentary or promotional access may be changed or withdrawn at any time.

Selling and teaching through Claybench

When a studio sells ware, classes, workshops, passes, memberships, gift cards, or supplies through Claybench, the studio is the seller. The studio sets its prices and its refund and cancellation terms, fulfills orders, runs its own classes, and is solely responsible for what it sells and for complying with the laws and taxes that apply to its sales. Claybench provides the storefront, booking, and payment rails (via Stripe) and displays any platform or booking fees at checkout before anyone pays. Claybench is not the seller of, and is not a party to, transactions between a studio and its buyers or students, and is not responsible for the goods, classes, or services a studio provides. Studios agree to indemnify Claybench for claims arising out of their sales, content, or conduct.

Your content

You own the data you put into Claybench — your pieces, recipes, plans, listings, photos, and records (“Your Content”). You grant us a non-exclusive, worldwide license to host, store, reproduce, and display Your Content only as needed to operate the Service and provide it to you and, where you choose to sell or publish, to your customers. You are responsible for having the rights to Your Content and for its accuracy and legality.

Our intellectual property

The Service itself — our software, reference-data compilations, designs, and trademarks — belongs to Claybench and our licensors. These Terms grant you a limited, revocable, non-transferable right to use the Service; they do not transfer any ownership in it to you.

Third-party services

Claybench relies on third-party providers (for example Stripe for payments) whose own terms may apply to your use of their features. We are not responsible for third-party services we do not control.

Safety and planning disclaimer

Claybench is a planning tool, not a safety authority. Guidance about materials, firing, and food safety — including anything touching silica, lead, cadmium, or food-contact glazes — is informational only. Always verify against manufacturer data and qualified sources before relying on it. You are responsible for the safety of your own studio, processes, and products.

Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that its planning, estimates, or reference data will be accurate for your specific case.

Limitation of liability

To the fullest extent permitted by law, Claybench will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability for all claims arising out of or relating to the Service is limited to the greater of the amount you paid Claybench in the twelve months before the claim, or one hundred U.S. dollars. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

Indemnification

You agree to indemnify and hold Claybench harmless from claims, losses, and expenses (including reasonable legal fees) arising out of Your Content, your sale of goods or services through the Service, your violation of these Terms, or your violation of any law or third-party right.

Suspension and termination

You may close your account at any time. We may suspend or terminate accounts that break these Terms, create legal risk, or put other users at risk; where reasonable, we will give you notice and a chance to fix the issue first. On termination, your right to use the Service ends; you may request a copy of Your Content as described in the Privacy Policy, and provisions that by their nature should survive (ownership, disclaimers, liability limits, indemnity, governing law) will survive.

Changes to the Service and these Terms

We may modify or discontinue features of the Service, and we may update these Terms from time to time. When changes are material, we will give reasonable notice (for example by email or an in-app notice). Continuing to use the Service after changes take effect means you accept the updated Terms.

Governing law and disputes

These Terms are governed by the laws of the State of Vermont, United States, without regard to its conflict-of-laws rules. Before filing any formal claim, you agree to first contact us at info@claybench.app so we can try to resolve it informally. Any dispute that cannot be resolved that way will be brought exclusively in the state or federal courts located in Vermont, and you consent to their jurisdiction — except that either party may seek injunctive relief for intellectual-property or unauthorized-access matters in any court of competent jurisdiction.

General

These Terms, together with the Privacy Policy and Refund Policy, are the entire agreement between you and Claybench about the Service. If any provision is found unenforceable, the rest remains in effect. Our not enforcing a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Contact

Questions about these Terms? Email info@claybench.app.